Vote Online Privacy Policy

Effective Date: March 25, 2026

Vote Online is a nonpartisan 501(c)(3) nonprofit organization committed to making voter registration accessible to all Americans. We take your privacy seriously and want you to understand how we collect, use, and protect your information.

This Privacy Policy explains our practices regarding the personal information you provide when using our website at vote.online. By using our website, you agree to the terms outlined here.

1. Information We Collect

1.1 Personal Information Used For Civic Engagement

When you use our online tools, we collect information to help support civic engagement efforts, which typically includes:

Full legal name
Email
Phone Number (optional)
Date of Birth
Residential Address

1.2 Pre-Registration Pledge Information (For Individuals Under 18)

For individuals who are not yet eligible to register to vote but wish to pledge to register when they become eligible, we collect:

First and last name
Email address
Phone Number (optional)
Date of birth (to determine eligibility)
Residential ZIP Code

Individuals under 13 must have verifiable parental or guardian consent before submitting a pledge. See Section 8 for details.

Protection of Minors’ Information:

Pledge information is stored securely and separately from voter registration data
We only use this information to send reminders when the individual becomes eligible to register
No pledge information is shared with third parties (except as required by law)
Parents or guardians can request deletion of their child’s pledge information at any time by contacting [email protected]
Individuals can opt out of reminders at any time
We comply with the Children’s Online Privacy Protection Act (COPPA) for individuals under 13

1.3 Contact Information

We may collect your contact information when you:

Sign up for election reminders
Subscribe to our newsletter
Make a donation
Implement custom tools
Complete forms
Contact us with questions

This may include your email address, phone number, and mailing address.

1.4 Website Usage Information

We automatically collect certain information when you visit our website:

IP address and general location (city/state level)
Browser type and device information
Pages you visit and time spent on our site
Referring website (how you found us)

This information helps us improve our website and understand how people use our services.

1.5 Donation Information

When you make a donation, we collect:

Name and contact information
Donation amount and date
Payment information (processed securely by our payment processor)

We do not store your full credit card number. Payment processing is handled by PCI DSS compliant third-party processors.

2. How We Use Your Information

2.1 General Information Collection and Use

We collect and use personal information to provide, maintain, and improve our services. Specifically, we use the information you provide to:

Deliver the services you request, including voter registration tools, registration status checks, and election reminders
Communicate with you about your account, our programs, and voting-related updates
Process donations and maintain records as required by law
Analyze how our website and tools are used so we can make them more effective and accessible
Comply with applicable legal obligations

2.2 Collection and Use of Information from Minors

Vote Online collects limited personal information from individuals under 18 through our pre-registration pledge program. This information is handled with heightened care and the following specific protections apply:

What we collect: Name, email address, date of birth, and state of residence. We do not collect more information than is necessary to administer the pledge program.
How we use it: Solely to calculate eligibility dates and send registration reminders when the individual turns 18. We do not use minor information for analytics, advertising, or any other purpose.
How we store it: Pledge information is stored separately from adult user data, with enhanced access controls and security protections.
Who we share it with: No one. Pledge information from minors is never shared with third parties, election officials, or advertisers, except as required by law.
Parental rights: Parents and legal guardians may request access to, modification of, or deletion of their child’s information at any time by contacting [email protected].
COPPA compliance: For individuals under 13, we require verifiable parental consent before collecting any personal information. If we become aware that information has been submitted by a child under 13 without parental consent, we will delete it promptly.
Retention: Pledge information is automatically deleted two years after the individual’s eligibility date if no registration is completed, or earlier upon request.

2.3 Election Reminders and Updates

If you sign up for election reminders, we use your contact information to send you:

Upcoming election dates
Voter registration deadlines
Polling location information
Important voting-related updates

All communications are nonpartisan and purely informational.

2.4 Newsletter and Updates

If you subscribe to our newsletter, we send periodic updates about our organization’s work, voting rights issues, and ways to support accessible voter registration. You can unsubscribe at any time.

2.5 Website Improvement

We use website usage data to:

Improve user experience and navigation
Troubleshoot technical issues
Understand which services are most helpful
Make our tools more accessible and effective

3. How We Share Your Information

3.1 Service Providers

We work with trusted third-party service providers who help us operate our website and services. These include:

Payment processors (for donations)
Email service providers (for communications)
Website hosting services
Analytics providers

These providers are contractually required to protect your information and use it only for the specific services they provide to us. They cannot use your information for their own purposes.

3.2 Legal Requirements

We may disclose your information if required by law, such as in response to a valid subpoena, court order, or other legal process. We may also share information when necessary to protect the safety, rights, or property of Vote Online, our users, or the public.

3.3 Third-Party Sharing

Partner Sites and Integrations: If you use Vote Online’s tools through a third-party partner’s website, information you provide may be shared with that partner through whose platform you accessed our tools.

Analytics and Advertising Vendors: We may use third-party cookies and tracking technologies — including Google — to support advertising and analytics. These vendors may use data from your visits to our site to serve relevant ads elsewhere on the internet. You can opt out of third-party advertising cookies through the Network Advertising Initiative opt-out page.
Service Providers and Advisors: We may share your information with third parties who support our technology infrastructure, perform data analytics, handle user communications, or provide us with legal or financial services in connection with our operations.
Government and Law Enforcement: Vote Online will challenge any improper attempt by government agencies or private organizations to access your information. In the unlikely event we are legally required to disclose your data, we will make reasonable efforts to notify you in advance so you may have the opportunity to object. We will independently object to any access requests we believe to be improper.

4. Your Privacy Rights and Choices

4.1 Opt-Out of Communications

You can opt out of our communications at any time:

Click ‘unsubscribe’ in any email we send
Reply “STOP” to any text message
Contact us at [email protected]

Note: Opting out of communications does not affect your voter registration status or delete your pledge information. To delete pledge information, see section 4.3 below.

4.2 Access and Update Your Information

You can request to review or update the personal information we have about you by contacting us at [email protected]. Please note that to update your voter registration, you will need to contact your state or local election office directly.

4.3 Delete Your Information

You can request deletion of your personal information by contacting us. We will delete your information from our systems, except where we are required by law to retain it (such as donation records for tax purposes).

For individuals under 18: Parents or legal guardians may request deletion of their child’s pledge information at any time. Individuals who submitted pledge information can also request deletion themselves.

Please note that deleting information from Vote Online does not affect your voter registration status. Contact your state or local election office for changes to your registration.

5. Data Security

We take the security of your information seriously and use industry-standard practices to protect it:

Encrypted transmission of data (SSL/TLS)
Secure data storage with access controls
Regular security assessments
Limited employee access to personal information
Enhanced protections for information from individuals under 18

While we implement strong security measures, please understand that no internet transmission is 100% secure. We cannot guarantee absolute security but work diligently to protect your information.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Understand how visitors use our site
Improve website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect some website features. We use:

Essential cookies: Necessary for website operation
Analytics cookies: Help us understand site usage (e.g., Google Analytics)
Preference cookies: Remember your settings

We do not use cookies for targeted advertising or tracking your behavior across other websites.

7. Third-Party Links

Our website may contain links to state election websites and other third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is designed to help eligible voters register and to allow individuals under 18 to pledge to register when eligible.

For individuals under 13: We comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are under 13 and wish to submit a pledge, please have a parent or guardian contact us at [email protected].

For individuals 13-17: If you submit a pre-registration pledge, your information is handled with enhanced privacy protections. Parents or guardians can request access to, modification of, or deletion of their child’s information at any time.

If a parent or guardian becomes aware that their child has provided us with information without their knowledge, please contact us immediately at [email protected] and we will address your concerns.

9. State-Specific Rights

Depending on your state, you may have additional privacy rights:

California (CCPA/CPRA): Right to know, delete, and opt-out of sale (note: we do not sell your information)
Virginia (VCDPA): Right to access, correct, delete, and opt-out of targeted advertising
Colorado, Connecticut, Utah: Similar rights as Virginia

To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by applicable state law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

We will post the updated policy on this page
We will update the ‘Effective Date’ at the top
For significant changes, we will notify you by email (if you’ve provided one)

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Vote Online
Email: [email protected]
Website: https://vote.online/contact

We will respond to your inquiry within 30 days.

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Thank you for trusting Vote Online with your information.

Our mission is to make voter registration accessible to all eligible Americans, and protecting your privacy is fundamental to that mission.

Last Updated: March 26, 2026

Vote Online